Design that wins the war for talent.

MYOB | Richmond, Australia


When planning its new Richmond office, MYOB, a leading accounting software provider, asked its employees how they would like to work and what features they would like. With these insights FutureSpace designed a visionary work space that first and foremost caters to the needs of employees.

Converted from a dilapidated warehouse, the new tech hub incorporated futurist workplace design based on the principals of agile working, including inception rooms to foster innovation, plug and play technology, informal meeting spaces and a funky garage space for meetups and hackathons.  

Attracting talent
The office space in Richmond reinforced MYOB’s investment to local technology talent. Housing over 200 of the company’s engineering and development employees, the office is centrally located among other leading creative technology hubs.

This has enabled MYOB to attract talent from all areas of Melbourne, and has opened up its talent pool to those living in the CBD and who value working closer to home.

Getting the design right
FutureSpace took the time to understand what MYOB’s employees wanted from the space plus how they worked and combined this with MYOB’s values of innovation, collaboration and high performance. 

It was a workplace that hadn’t been seen before. The space was designed to attract and retain talented team members, but beyond that, it aligned the principals of lean and agile software development with the physical space.

For instance, the employees asked for lots of walls to write on. However, in an open warehouse with few walls this was a challenge. So FutureSpace introduced mobile scrum/Kanban walls that didn’t close in the space or take away natural light.    

Multiple meeting areas
Team work and collaboration were also key themes and FutureSpace provided a multitude of areas that could be used when people needed to meet quickly to solve issues as well as more formal, private spaces.

For instance, FutureSpace created booth seats, like in a diner, which are essentially informal, relaxed meeting rooms to help people be more creative, productive and engaged. 

Health and wellbeing was also an important part of the design. So included in the commercial design were plenty of sit to stand desks, stairs linking the two floors, lots of natural light, sound screening, end of trip facilities and an indoor/outdoor aesthetic, including indoor trees and raw materials. 

The feedback from employees has been overwhelmingly positive. After moving in to the new space, it was business as usual and employees were up and running almost immediately thanks to the intuitive space.  

Innovative design elements included:

  • Designed for inclusion and diversity – The office includes a wellness/prayer room and a dedicated mothers’ room.
  • Garage inspired space – An area that performs a variety of functions, like meals, quick coffee meetings, games and down time (includes a ping pong table and retro arcade games), team meetings and a space for meetups and hackathons.
  • Inception rooms – Spaces that teams use to explore ideas, begin a new project and ‘create’. These rooms have flexible furniture along with digital and analogue tools for co-creation and collaboration.
  • Platform spaces – Designed to occur throughout the workstation areas, they provide a relief for the workspaces and can be used for chance meetings, quiet work, small team meetings, brainstorming and relaxation/rejuvenation. 
  • Tiered bleacher style seating area – Used for large ‘all staff’ meetings and has a video link to other MYOB offices. This can also be used for individual quiet work, informal meetings and other small to large gatherings.
  • Booth seating – These are essentially informal meeting rooms. They are designed so the team can feel relaxed and be more productive and engaged.   
  • Plug and play technology – This means the connection with other MYOB teams in different locations is seamless. The technology is intuitive, easy to use and instant.